Introduction

Artificial intelligence has disrupted numerous industries, but adapting AI in the business world is a slow process. This is how you can change things.

Dartmouth held the first Artificial Intelligence (AI) conference in 1956. The idea of artificial intelligence gained popularity and people believed that machines would replace humans in the workplace someday. However, at that time, the idea lacked funds in its conceptual stage and could not develop, beginning a period known as an AI winter. The situation has changed since then and the development of AI is apparently occurring everywhere.

IBM conducted a recent test of a gaming program in which artificial intelligence systems exceeded the bets made by the human player. Google has developed an AI system known as DeepMind, while Microsoft works on the development of AI systems. Most industries have implemented artificial intelligence into their workflow, and the business industry is slowly integrating it into their day-to-day business. Artificial intelligence in the business world improves the field of business in many ways. Below are some of them.

Virtual Assistance

Virtual assistance is the most common way in which artificial intelligence can be used in business. Most people have already begun to experience the benefits of this technology. Technology has already infiltrated our lives to the point where we cannot imagine living without it. Likewise, technological breakthroughs have already infiltrated the business arena as companies use chat boxes to communicate with customers online. The customer service industry is one of the most focused business technology departments. The technology is easily integrated with human service to provide excellent customer service. Instead of replacing human employees with technology, technology improves the customer experience.

For example, the technology may answer the simple questions found in the aerospace industry about the reasons for a flight delay, allowing flight attendants to focus on other problems. In doing so, technology improves customer service while human employees turn their attention to problems and more important tasks. On the other hand, the chatbots began to gain popularity. Today, toys like Hello Barbie use chatbots, and Lions Gate movies use chatbots to market their movies. Experts point out that chatbots and virtual assistants are uniting people with technology in the field of business. In fact, in the coming decades, technology will be involved in every aspect of the business, in addition to basic communication and the exchange of large files.

Generating ideas

Just as oil was the most important raw material in the nineteenth century, data has now become the most essential raw material in the business world. Initially, access to information proved difficult, as companies stored data in files or incompatible databases. However, nowadays, data has become so important, since it can be easily accessed by tools like Hadoop and Spark. Also, like oil in the last few decades, data is useless without effective machine meant to make it valuable. This is where artificial intelligence comes into play. 

Artificial intelligence uncovers information important to business as it processes large amounts of data over short periods of time. For example, Publicis. Sapient used artificial intelligence to create a system used by financial institutions to predict consumer life events based on demand and other market factors. In particular, the information provided by artificial intelligence can be used by credit agents to determine positive outlooks. The integration of artificial intelligence in companies is important because it learns how it works. This enables technology to adapt to changing market conditions and improves performance and productivity.

Manual process automation.

One of the greatest perceptions of the increase in artificial intelligence is the automation of services. During the industrial revolution, the appearance of the machines made work easier for humans. Now robots and humans work hand in hand in the factories. This makes it easier to work, improving performance and productivity. According to experts, the automation of artificial intelligence in the business world is no longer the competition between white-collar and white-collar jobs, but between routine and non-routine. Just as machines make physical work easier, artificial intelligence is making business processes perfect.

Artificial intelligence has a bright future

Artificial intelligence is becoming more popular in the business world, as it should be. AI makes Virtual Assistants, more data-based information, and possible automation processes. These, in turn, make every aspect of a company more efficient. 

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